• Name

    Answer24Live

  • Address
    4470 W Sunset Blvd Ste 209
    Los Angeles, CA, 90027, USA
  • Image
    Placesign
  • TagLine
    24 Hour Live Bilingual Answering Service that handles calls after hours and during business hours.
  • Description
    Answer 24 Live has provided 24 Hour Live Bilingual Answering Services to our clients since 1947. During that time, our ability to create unique customer solutions while providing outstanding service has earned us the reputation as "Solution Architects" with regards to our ability to meet our client's answering service needs. We welcome the opportunity to help develop an answering solution for your business as well.

    24/7 Bi-Lingual Live Answering Service Since 1947

    Fully Staffed Service that answers 98% of calls within 3 rings

    800 and local numbers available

    Verbal, paging, text messaging, e-mail messaging, fax

    Order entry and fax services

    Secured Text (mandated by law) and SMS (Short Message Service) messages

    HIPAA Compliant Medical Answering Services

  • Map
  • Services

    Answering Service

    Answering Service

    Around The Clock Answering Service provides 24/7 Live Bilingual Answering Services since 1947

    Around the Clock answering Service include: 24/7 Live Bilingual Answering by a Fully Staffed Answering Service. Alpha Pager Service to deliver messages or call back numbers to pick up messages by voice or recording. Dispatch Services executed by a fully trained staff to handle any and all emergencies whether they are health, property management or municipal in nature. Email and Fax Messages are routinely sent quickly and efficiently by our staff. Conversations and Recorded Messages are Archived for the length of time you determine applicable to your industry.

    Answering Service
    Dispatch Services

    Dispatch Services

    Dispatch Messages to your cell phone, email address, fax or pager

    Answer 24 Live's Dispatch Services are designed to both keep our clients accessible and/or handle situations for our clients based on their instructions by answering bilingual 24 hours a day, seven days a week. Answer 24 Live's Phone message dispatch services include: Cell phone text message and email dispatch: Pick up messages on the go with your cell phone. Emergency Dispatch: Whether someone is trapped in an elevator on your property or a patient needs to speak with the Physician on call, we professionally and quickly dispatch/transfer to call per client needs. Local, National International Alpha Paging: We can dispatch alpha numeric messages to any pager on any plan. Message Retrieval/Archive Messages: Instantly access messages within the past 90 days. Messages archived for 6 months. Message Back-up: Messages can be faxed, emailed or mailed to your address.

    Dispatch Services
    Water Districts

    Water Districts

    Water District Call Center Telephone Answering Service

    Answer 24 Live.com Water District Telephone On-Call Dispatch Service Includes: We work with Water Districts to create a custom plan to meet their needs. We specialize in handling After Hours "Action" (311 dispatch) calls and also accept rollover calls during peak call times as well. We are able to make collections and follow-up calls on your behalf. Emergency Dispatch (311 Calls): We route the calls for main line breakages, service outages, etc directly to the 24/7 emergency response teams. Local, National International Alpha Paging: We can dispatch alpha numeric messages to any pager on any plan. Message Retrieval/Archive Messages: Instantly access messages within the past 90 days. Recorded messages saved for 6 months for your review only. Message Back-up: Messages can be faxed, emailed or mailed to your address.

    Water Districts
    • Badges

      HIPAA Compliant

      HIPAA Compliant

      HIPAA Compliant Medical Answering Services

      The Department of Health and Human Services (DHHS) is now enforcing HIPAA compliance with fines of $1,700 per infraction up to $1.7 million for medical practioners. See link below from the DHHS site regarding violations. If you have any questions concerning HIPAA compliance, please call today and a compliance expert can answer your questions. Please call us to speak with a representative to help with a solution to your communication needs, or fill out our form and let us know how we may help you, and a compliance expert will call you at a time convenient for you.

      HIPAA Compliant